You need 5 things to access Citrix from any computer:

-          Authorization to remotely access Citrix

-          A computer with internet access

-          Installation of Citrix Workspace app on that computer

-          A web browser (optional)

-          Your Citrix login credentials (user name & password)

Installation

-          Google ‘citrix workspace app’ and follow first suggested link

-          Or go directly to https://www.citrix.com/downloads/workspace-app/

-          Download the installer that fits your operating system (Windows/MAC/Linux)

-          A file called CitrixWorkspaceApp.exe will download to your computer

-          Open CitrixWorkspaceApp.exe & follow the prompts to install it

-          On the final installation screen you have 2 options: Add Account or Finish

Finish:              You will need a web browser to access Citrix

Add account: Opens Citrix directly from the Citrix workspace app

When you select Add account, follow these additional steps

1. On the Add Account window, enter https://my.sdsbo.com then click ‘Add’
   
2. 
   
3. When prompted, provide your Citrix username and password.
   

Access Citrix

Web browser

-          Use a web browser to access https://my.sdsbo.com

-          Provide credentials (username & password)

-          A file with .ica format will be downloaded to your computer

-          Some browsers will open this file automatically. Otherwise you need to manually open the downloaded file.

Workspace app

-          You can open Citrix directly from the Citrix workspace app. In Windows, look for the Workspace app icon in the Windows tray and click on it (below right, near the clock).

-          Provide credentials (username & password)

Not seeing the Citrix 2020 App? Click the plus-icon on the left to add it.

If you need assistance, please contact helpdesk.be@sdsbo.com (or call +32 3 221 2244).